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Quality

Welcome to the Quality Page. I am Debbie Simmons, Nurse Director for the Berkshire West Clinical Commissioning Group (CCG) and Executive Lead for Quality and Safeguarding. With the support of my team, I am responsible for ensuring that we commission services that are of the highest possible quality and deliver the best clinical outcome and experience for our patients.

We're extremely pleased with the progress we've made and intend to continue to fully utilise the established governance processes to further improve the quality of care across all services for our patients. We will ensure that when something doesn’t quite go as planned, patients are listened to and lessons learned, to ensure changes are embedded to prevent the same problem occurring again.

In our area we have an Acute Trust, a Community and Mental Health Trust, an Ambulance Trust, three Independent Hospitals and a Hospice. We also work with our neighbouring CCG colleagues where our patients attend a provider based outside of Berkshire West.

We have developed excellent open and honest relationships between Directors of Nursing for the CCGs and providers, with shared visions for quality improvement priorities, which we will continue to build going forwards.

If you need medical help and are unsure what to do, call NHS 111 for help and advice. They are available 24 hours a day.