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South Central Ambulance Service NHS Trust provides pre-arranged transport to and from your appointment via our Patient Transport Service (PTS). You will be asked a series of questions to assess whether you qualify for the service.
How will I know if I can use the Patient Transport Service?
Patients who meet the eligibility criteria for patient transport in Berkshire west are those who are registered with a Berkshire west GP and who meet any of the following:
Can I bring someone with me?
If you meet any of the above criteria, you may be able to travel with an escort, if one or more of the following apply:
If you meet the criteria for our Patient Transport Service, please contact the team on 0300 100 0015. You will need your appointment letter to hand when phoning to request transport.
If I do not qualify for PTS, what are my options?
Community Transport Schemes
Can I get help to pay for my travel to my appointment?
The NHS provides a Healthcare Travel Cost Scheme (HTCS) to assist with travel to hospital appointments.
Under the scheme, financial help is available for patients who do not have a medical need for ambulance transport but need help with travel costs when attending hospital for treatment as an inpatient, or for outpatient appointments. This applies to patients in receipt of one of the following benefits:
For further information please discuss the scheme with hospital staff when you attend your appointment.
If you have any questions or require support in finding alternative transport services please contact our Patient Advice and Liaison Team on 0118 982 2720 or email email@example.com
The Patient Advice and Liaison Team provide confidential, on-the-spot advice and support, helping you to sort out any concerns you may have about the care we provide and guiding you through the different services available from the NHS.