If you need medical help and are unsure what to do, call NHS 111 for help and advice. They are available 24 hours a day.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients, service users, carers, relatives and families are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.
Five reasons why you should take the Friends and Family Test:
- It is totally anonymous
- It is quick and very simple to complete
- It's a chance to have your say and give input to your GP practice
- You can give your practice positive feedback, reinforcing the good job they do
- It also gives your GP practice evidence on where any changes need to be made
The Friends and Family Test asks people if they would recommend the services they have used and offers a range of responses. When combined with supplementary follow-up questions, the FFT provides a mechanism to highlight both good and poor patient experience. This kind of feedback is vital in transforming NHS services and supporting patient choice. Find out more in the video below:
More information about the Friends and Family Test can be found here.
You can complete a Friends and Family Test at your GP practice or ask them for further information. Links to the Friends and Family Tests on our GP practices website are available below:
- Burdwood Surgery
Friends and Family Test - Chapel Row Surgery
Friends and Family Test - Downland Practice
Friends and Family Test - Eastfield House Surgery
Friends and Family Test - Falkland Surgery
Friends and Family Test - Hungerford Surgery
Friends and Family Test - Lambourn Surgery
Friends and Family Test - Strawberry Hill Medical Centre
Friends and Family Test - Thatcham Medical Practice
Friends and Family Test - Kintbury and Woolton Hill Surgery
Friends and Family Test
- Balmore Park
Friends and Family Test - Boathouse Surgery
Friends and Family Test - Circuit Lane
Friends and Family Test - Emmer Green
Friends and Family Test - Mortimer Surgery
Friends and Family Test - Peppard Road
Friends and Family Test - Theale Medical Centre
Friends and Family Test - Tilehurst Surgery
Friends and Family Test - Western Elms
Friends and Family Test
- Abbey Medical Centre
Friends and Family Test - Chancellor House and Tilehurst Village
Friends and Family Test - Chatham Street Surgery
Friends and Family Test - Eldon Road Surgery
Friends and Family Test - Grovelands Medical Centre
Friends and Family Test - Kennet Surgery
Friends and Family Test - London Street Surgery
Friends and Family Test - Longbarn Lane Surgery
Friends and Family Test - Melrose Surgery
Friends and Family Test - Milman Road Health Centre
Friends and Family Test - Pembroke Surgery
Friends and Family Test - Reading Walk-in Health Centre
Friends and Family Test - Russell Street Surgery
Friends and Family Test - South Reading and Shinfield Group Medical Practice
Friends and Family Test - University Medical Group
Friends and Family Test - Westwood Road Practice
Friends and Family Test
- Brookside Surgery
Friends and Family Test - Burma Hills Surgery
Friends and Family Test - Finchampstead Surgery
Friends and Family Test - Loddon Vale Practice
Friends and Family Test - New Wokingham Road Surgery
Friends and Family Test - Swallowfield Medical Practice
Friends and Family Test - Wokingham Medical Centre
Friends and Family Test - Twyford Surgery
Friends and Family Test - Wargrave Surgery
Friends and Family Test - Wilderness Road Surgery
Friends and Family Test - Woodley Centre Surgery
Friends and Family Test - Woosehill Medical Centre
Friends and Family Test