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Out of hours

Options for out-of-hours medical care:

Your pharmacy

Getting advice from a local pharmacist is the best first step for minor health concerns. Many pharmacies are open until late and at weekends and you don't need an appointment. Find out more and your nearest pharmacist here.
This guide from the General Pharmaceutical Council explains what people can expect when visiting a pharmacy.

NHS 111 service

Berkshire West residents are encouraged to contact NHS 111 first if they are thinking of attending an Emergency Department.

NHS 111 is a national system that people can contact if they need clinical advice. Now, people who need clinical advice but aren't in a life-threatening emergency are encouraged to contact NHS 111 first before attending their local Emergency Department (A&E).

You should contact 111 if:

  • You need medical help fast, but it is not a 999 emergency
  • You think you need to go to accident and emergency or another NHS urgent care service
  • You do not know who to contact for medical help, or you do not have a GP
  • You require health information or reassurance about what to do next
  • You need health advice and would usually contact your GP but it is an evening or weekend and they are closed

For less urgent health needs, you should still contact your GP in the usual way.

You can contact NHS 111 online or call 111. You will be asked a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Using 111 in a non-life threatening situation, instead of 999 or Accident & Emergency, helps reduce and avoids delays, freeing up A&E for patients who really need it.

Urgent Care Centres, Minor Injury Units and Walk-in Centres